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Frequently Asked Questions
What is the water-fed pole system, how does it work?
A water-fed pole system is a modern cleaning method commonly used for exterior cleaning tasks such as windows, fascias, soffits, cladding, and some roofline work. It allows surfaces to be cleaned safely from the ground without the need for ladders or scaffolding.
What ar the advantages of using PCS Exterior Cleaning?
We offer a regular window cleaning service for both residential and commercial properties, with frames, sills, and doors always included. All work is fully guaranteed and carried out by fully trained, insured, and well-equipped staff using a professional water-fed pole system to ensure excellent, streak-free results. We provide text reminders the day before your visit, offer easy and convenient payment methods, and can also carry out inside window cleaning whenever required.
How to pay your bill?
You can settle your bill using the invoice we send to you by text and email after your clean is completed. We offer several convenient payment options, including our simple GoCardless system for regular payments, secure card payments via Stripe, or an easy BACS transfer using your house number and road name as the reference.
My windows are still wet afterwards?!
When standard tap water is used to clean windows and left to dry, it often leaves behind white, streaky marks on the glass. These marks are caused by minerals and impurities present in the water. We use professional water-fed pole systems with completely purified water, allowing your windows to dry naturally with no streaks or residue, leaving a perfectly clean finish.
Which areas do you cover?
Our window cleaning services are available throughout Greater Peterborough and Cambridgeshire, providing professional cleaning for both residential and commercial properties.
How well do we look after our staff?
As a local employer, we believe that looking after our workers is essential to delivering a reliable, high-quality service and supporting the community we serve. By treating our team fairly, providing proper training, safe working conditions, and consistent support, we create a positive working environment where people can take pride in their work. Investing in our staff not only helps them grow and feel valued, but also strengthens our local community, as a motivated and respected workforce leads to better service, long-term employment, and strong, trusted relationships with our customers.
PCS EXTERIOR CLEANING 4.9 ⭐️ 66 Google reviews
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The Process Of Our Gutter Cleaning Service
The day before we clean:
- Efficient Appointment Reminders via Text Messaging.
- Unlock Side Gates Seamlessly with Our Convenient Services.
- Request Appointments Easily to Fit Your Schedule.
The day of cleaning
- All Roof areas are Cleared, Cleaned and treated with a biocide to enhance the finish and prevent future growth of moss.
- Final checks are conducted.
- Gates are shut upon exit.
- Work is guaranteed.
Payment
- We deliver invoices via email and text.
- Choose to pay by card or the convenient GoCardless system.